Instructional Designer

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Instructional Designer

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Full Time Charlotte, North Carolina Date posted 07/27/2026 Business unit: Customer Operations Areas of interest: Content Development, Human Resources, L&D Requisition Number: 2026-77882 HTR355 Customer Operations

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Step into a role where you design, develop and elevate employee training programs at Spectrum, collaborating closely with subject matter experts to deliver impactful content. Your expertise will ensure programs not only meet business objectives but inspire continuous improvement and growth. Join us and see your work drive real results across the organization. How You’ll Make an Impact Collaborate with leadership and subject matter experts to craft engaging learning experiences that boost business performance Partner with business teams to establish clear learning objectives aligned with organizational goals Design and develop high-quality learning content tailored to the needs of employees Conduct reviews of training materials to confirm objectives are achieved and implement necessary enhancements Provide revisions to instructional materials based on feedback from stakeholders and experts Maintain up-to-date knowledge of industry tools and learning processes Coordinate with Learning and Development staff, managers and directors to produce effective training deliverables Participate and facilitate in-person or virtual meetings to support learning projects Track project progress, milestones and tasks using team tools Lead in-person or virtual “train the trainer” sessions to empower others Diagnose and escalate risks related to instructional design projects to leaders and stakeholders What You’ll Bring to Spectrum Required Qualifications Education Bachelor's degree in Education, Adult Learning or equivalent experience Experience 2+ years of instructional design and development or equivalent experience Skills Critical thinking and analytical skills Ability to prioritize and organize effectively Clear and direct oral and written communication Ability to communicate across all levels of management and personnel Professional interaction with the public Proficiency with Microsoft Office applications including Word, Excel, PowerPoint and Outlook Skill in using digital learning tools, delivery methods and platforms with minimal guidance Ability to utilize standard templates across design tools and delivery methods to complete tasks Preferred Qualifications Education Certificate in Instructional Design, Instructional Technology or related field #LI-JV1 HTR355 2026-77882 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business