Senior Lead DevOps Engineer

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role 
 This is a high-accountability environment where bold ideas are transformed into innovative solutions for customers, partners, and the industry. Trust is built through ownership, innovation is driven by collaboration, and every contribution plays a role in advancing the future of AI-ready connectivity.   The Senior Lead DevOps Engineer will play a critical role in bringing strategic vision to life by building the platforms, processes, and automation capabilities that enable innovation to scale efficiently and reliably. This individual will lead the advancement of modern software delivery practices, designing and implementing digital pipelines that accelerate the path from development to deployment while maintaining high standards for quality, security, and operational performance. In this role, the Senior Lead DevOps Engineer will help shape and leverage emerging technologies to automate software deployment, optimize infrastructure lifecycle management, and deliver scalable solutions that support business growth. Collaborating across executive leadership, product management, engineering, and quality organizations, this individual will connect people, processes, and technology to address complex challenges and drive meaningful outcomes.   In this position the Senior Lead DevOps Engineer will be able to establish scalable DevOps capabilities, enhance platform reliability, and enable faster delivery of business-critical solutions. The Senior Lead DevOps Engineer will serve as a technical leader and trusted partner, helping teams adopt best practices, improve operational resilience, and support the organization’s long-term digital transformation objectives. Location 
 This is a work from home position within the US.  The Main Responsibilities 
   Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. Making data driven decisions to improve resilience,and service quality Work with the development team to improve the system architecture. Supportive and collaborative management ability in a team environment, as well as proven customer-facing management skills Proven experience with CI/CD tools, such as Jira and Confluence Detailed, hands-on experience with public cloud resources and services such as AWS, Microsoft Azure and Google Cloud Knowledge on how to troubleshoot and resolve technical issues in a test and product environments Ability to identify, assess and integrate various open source technologies and cloud services Analyse current technology utilized within the company and develop steps and processes to improve and expand upon them Work under agile principles. Work with AI development tools such as GitHub Copilot, agentic coding, Cursor, Claude Code and assist teams in adopting them Assist other DevOps engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team Mentor and train other DevOps engineers and seek to continually improve processes Participate in internal meeting to review solution, all dependencies, actions and timelines. Collaborate with other developers, testers, and system