Manager - SOC Reporting

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Manager - SOC Reporting – JLL Location:  Chicago What this job involves: As Manager of SOC Reporting, you'll lead JLL's Service Organization Control (SOC) audit programs, managing a portfolio of SSAE-18 SOC 1 and SOC 2 engagements that demonstrate our commitment to operational excellence and client trust. This strategic leadership role combines project management expertise with team development and stakeholder engagement, positioning you as the organizational subject matter expert on SOC compliance standards. You'll drive audit efficiency across multiple business units while mentoring staff and serving as the critical liaison between external auditors and internal control owners. This role offers the opportunity to shape audit administration methodologies, implement process innovations, and provide high-level advisory services that directly impact JLL's compliance posture and service delivery reputation. What your day-to-day will look like: Managing a comprehensive portfolio of concurrent SOC 1 and SOC 2 audit engagements from strategic planning through final report issuance, ensuring all timelines and quality standards are exceeded across multiple business units. Coordinating audit activities by strategically scheduling engagements, optimizing resource allocation, tracking evidence requests through detailed logs, and reviewing submissions for completeness before filtering and distributing external auditor questions to appropriate teams. Leading and developing your audit staff by assigning responsibilities, monitoring performance, conducting evaluations, providing mentorship on audit processes, and training new team members using standardized instruction documents. Serving as the strategic liaison between external auditors and internal stakeholders by participating in weekly status calls, communicating audit progress and findings, escalating high-priority issues, and facilitating resolution of complex requests across organizational levels. Providing expert consultation and advisory services to control owners on audit requirements, reviewing control descriptions for accuracy and focus, investigating compensating controls when needed, and supporting business units developing new service offerings that require SOC reports. Conducting annual planning meetings with external auditors to review scope and timing, coordinating new SOC report initiation, ensuring alignment between report scope and actual services, and managing issuance of both redacted and unredacted report versions. Driving continuous process improvement by identifying optimization opportunities, developing audit administration methodologies and templates, managing the control testing software platform including user access and data integrity, and leading technology initiatives that enhance audit capabilities.

Bachelor's degree in Business Administration, Accounting, Information Systems, or related field with minimum 5-7 years of progressive experience in audit, compliance, or professional services demonstrating leadership responsibilities and project management expertise. In-depth understanding of SOC 1 and SOC 2 audit frameworks, SSAE-18 standards, control testing methodologies, and evidence requirements with proven ability to interpret and apply audit standards across complex organizational environments. Demonstrated track record of successfully managing multiple