Remote Inbound Sales Representative (Voice)
Comcast
- Location
- Virtual
- Work model
- Remote
- Level
- Mid
- Salary
- $15/hr
- Posted
- 1d ago
About this role
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
This job entails achieving sales targets by effectively selling products and services and enhancing customer engagement through personalized interactions. It involves using consultative sales methods, fostering customer relationships, and professional conduct while managing complex systems in a dynamic setting.
Job Description
Core responsibilities: Virtual work-from-home role Base rate: $15.00/hour (non-negotiable) plus uncapped commission. Employees who meet sales performance targets earn $16,000 annually in commission, with the opportunity to earn more by exceeding targets. Career growth and progression plans Hours of operation: 6:50 am – 12:15 am Eastern time zone, 7 days a week Must be flexible to work any assigned shift Shift assignments will be provided after selection and completion of all pre-employment requirements and prior to the start date.
Responsibilities
Achieving sales targets by effectively selling products and services, and articulating the Company's advantages Employing consultative sales techniques to assess customer needs, overcome objections, and provide personalized solutions Enhancing customer engagement by transitioning inquiries to sales opportunities and educating on the Company's offerings Building and maintaining customer rapport, ensuring a unique and positive experience through personalized interaction Upholding professionalism and integrity, demonstrating active listening and problem-solving skills in customer communications Navigating complex systems to accurately process sales transactions and maintain high-performance levels in a dynamic environment Collaborating within the sales team to promote a cohesive customer experience and support the achievement of collective goals Adhering to established sales processes and protocols to consistently deliver excellent customer service and support sales objectives Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and