Business Operations Analyst

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    CMMS Database Administrator Position Overview Lead the technical administration and strategic optimization of Corrigo CMMS platforms for the Wells Fargo, for JLL as well as for other Facility Management Partners. Drive operational excellence through system configuration, data integrity management, and client partnership while supporting JLL's technology-enabled facility management solutions. What this job involves System Administration Excellence Administer Corrigo CMMS platform ensuring optimal system performance and data integrity Configure system settings, user access, and property/asset hierarchies to meet client specifications Execute database maintenance protocols and system audits to maintain operational standards Manage work order scheduling processes and system integrations Client Partnership & Service Delivery Partner with client teams as primary CMMS technical advisor and subject matter expert Process client data requests efficiently while maintaining accurate time tracking for reimbursable services Analyze change requests and provide impact assessments to support client decision-making Deliver system training and knowledge transfer to maximize client platform adoption Data Management & Analytics Maintain comprehensive database accuracy and perform regular data validation Develop reporting solutions and analytics that drive performance insights Support account teams with complex data analysis and system troubleshooting Implement process improvements based on category knowledge and best practices Continuous Improvement Explore innovative solutions within existing system capabilities to address evolving business needs Document and deploy configuration changes following change management protocols Participate in professional development activities including Corrigo training and knowledge sharing Leverage industry expertise to enhance client operational outcomes     What we're looking for Required Qualifications Corrigo Platform certification with demonstrated hands-on experience Advanced Microsoft Excel proficiency including complex formulas and data analysis functions Strong analytical and problem-solving capabilities with attention to detail Excellent verbal and written communication skills Ability to manage multiple complex projects simultaneously while maintaining quality standards Preferred Qualifications Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field Real estate industry and facility management operations experience Experience supporting multiple client accounts in a professional services environment Technical aptitude with ability to quickly master new software applications Self-directed work style with strong prioritization and autonomous work capabilities What we can offer you Opportunity to work with cutting-edge facility management technology Direct client interaction and relationship building experience Professional development through Corrigo platform training and certifications Collaborative team environment with opportunities for knowledge sharing Career growth within JLL's technology and facility management practice areas JLL is committed to developing our people within a culture that celebrates diverse backgrounds, experiences and perspectives.   This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.