Cluster Director of Revenue Management

JOB SUMMARY Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.

CANDIDATE PROFILE

A degree in a relevant business discipline preferred or demonstration of equivalent work experience.

CORE WORK ACTIVITIES

Managing Revenue Management Projects and Strategy • Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. • Monitors the annual pricing process for transient, group and catering rooms, and function space. • Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. • Develops and executes the hotel(s) strategic plan(s). • Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. • Establishes long-range objectives and specifies the strategies and actions to achieve them. • Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. • Manages room authorizations, rates and restrictions. • Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized. • Prepares budgets for transient, group and catering. • Updates market knowledge and aligns strategies and approaches accordingly. • Serves as a demand expert for team members, GMs, and regional stakeholders • Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Promotes and protects brand integrity and positioning. • Participates in quarterly regional reviews. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. • Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. • Thinks creatively and practically to develop, execute and implement new business plans. • Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. • Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.

Analyzing and Reporting Revenue Management Data • Actively participates in the weekly and long range forecasts. • Compiles information, analyzes and monitors actual sales against projected sales. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Analyzes information and evaluates results to choose the best solution and solve problems. • Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. • Generates and provides accurate and timely results in the form of reports,