Clinical Administrative Coordinator

This position follows a hybrid schedule with some in-office days and some remote days per week. Our office is located at 2716 N Tenaya Way, Las Vegas, NV 89129. At UnitedHealthcare , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. A Clinical Administrative Coordinator involves managing a high volume of data entry, call center tasks, and care coordination responsibilities. This is a full time position (40 hours per week) requiring flexibility in scheduling across Monday through Sunday. Employees may work either an 8-hour OR 10-hour shifts during standard business hours: 4:00 am - 5:00 pm PST from Monday - Friday 5:00 am - 5:00 pm PST on Saturday 5:00 am - 3:30 pm PST on Sunday Schedules will vary based on business needs and will include occasional overtime and holiday shifts. This position offers flexibility with either a remote or hybrid work schedule, where hybrid employees split their time between working onsite and remotely. We offer 8 weeks of paid training in the office. The hours during training will be 8:00 am - 5:00 pm PST, Monday - Friday. Training will be conducted onsite.

Under the manager direction, functions as a Clinical Administrative Coordinator in the Utilization Review Department Primarily responsible for cases by data entry of clinical into the Facets system, via telephone, fax or computer Builds prior authorizations and generates letters while staying within compliance with time frames Communicates with providers other departments as needed Works independently with minimal supervision Data entry of faxes into the FACETs system and telephone requests to meet department key indicator productivity and accuracy standards; maintain minimum of 98% case data entry accuracy Provide high level of customer service while communicating with internal departments and hospitals as pertains to performance of job responsibilities Takes responsibility for problem solving to achieve key indicator goals You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 2+ years of experience in a healthcare facility, medical office, hospital, OR managed care setting Experience with medical terminology, ICD-10, and CPT codes Experience with using Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (creating spreadsheets, working within spreadsheets), and Microsoft Teams (communication) Ability to work any of our full time (40 hours / week), 8- OR 10-hour shift schedules from Monday - Sunday during our normal business hours of 4:00 am - 5:00 pm PST from Monday - Friday, 5:00 am - 5:00 pm PST on Saturday, and 5:00 am - 3:30 pm PST on Sunday, including the flexibility to work occasional overtime and holidays based on business needs Preferred Qualifications: Experience in a related environment (i.e., office, call center, customer service, etc.), using phones and computers as primary job tools Telecommuting Requirements: Reside within commutable distance to the office at 2716 N Tenaya Way, Las Vegas, NV 89129 Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet