Consultant, HR Associate Relations

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Hybrid work schedule #LI-CP1 Job Description Summary Do you thrive in a fast-paced environment where your work directly impacts the satisfaction and engagement of associates? We work collaboratively, across organizational lines, with all levels of leaders and employees. If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you! As a Consultant, working in a hybrid environment you'll provide information and guidance to Nationwide associates, managers, Human Resources (HR) and other internal entities about complex policy, practice and employment law issues to maintain compliance with state and federal local laws and regulations, and internal policies and practices. We'll count on you to conduct extensive investigations involving associates and management across the enterprise.

Key Responsibilities: Reviews and investigates associate relations incidents, issues and concerns involving managers or associates. Works with parties involved to optimally, fairly, and equitably resolve the issues or concerns. Partners with multiple internal resources to acquire relevant data and legal opinions. Conducts analysis of data, information and options to develop an investigative summary to minimize risk and exposure to the organization. May present summary to Human Resources, Office of Ethics and General Counsel. Conducts follow-up interviews with associates and management to ensure risk exposure is minimized. Provides expert consultative services and advises associates, management, HR and external parties on a full range of associate relations issues, including policy interpretation on hiring, training, attendance, performance, behavior, leave of absence, accommodations, discrimination and/or harassment issues. Provides associate relations training and education to HR, management and business partners. Builds and delivers communications on policy and procedure changes. Keeps up-to-date on legislation and updates employment related policies and procedures to ensure company compliance. Confers with Human Resources, management and associates regarding new and/or revised legislation. Provides consultative support and recommendations for reduction in force activity and employment releases. Develops related documentation for impacted associates, management and HR. Identifies urgent, critical and complex situations and refers to the investigative team members for immediate review and investigation. Leads and conducts compliance audits of HR policies and practices. Provides detailed analysis of issues, makes recommendations and provides solutions to limit company exposures and risk. Assesses the company's internal and external environment to disseminate changes in policies, procedures, employment laws and regulatory requirements. Interacts with associates at all levels involving critical situations. Handles all matters with discretion and maintains confidentiality of all information. Actively partners with other corporate offices such as Compensation, Benefits, Office of General Counsel, Ethics, Security, Wellbeing and Safety and HR. May perform other responsibilities as assigned. Reporting Relationships : Reports to Director or Associate Vice President, HR Associate Relations; this is an individual contributor role and may have opportunity to serve in a project lead capacity. Typical Skills and Experiences: Education : Undergraduate studies in human resources, law, business administration or related field strongly preferred. Graduate-level studies preferred. License/Certification/Designation : Progress toward related