Healthcare Cold Chain Product Strategy Manager- Flex Location

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The Strategy & Product Development Manager is responsible for driving the development, growth, and optimization of healthcare transportation solutions across UPS Healthcare's global logistics network. This role combines strategic planning, market intelligence, customer insights, product innovation, and cross-functional leadership to identify market opportunities, enhance healthcare logistics offerings, and accelerate profitable growth. The ideal candidate will possess a deep understanding of healthcare supply chains, transportation and logistics solutions, customer needs, competitive market dynamics, and emerging industry trends. This individual will work closely with Sales, Marketing, Operations, Engineering, and Healthcare Solutions teams to develop and execute strategies that strengthen UPS Healthcare's market position and deliver differentiated value to customers across pharmaceutical, biotech, medical device, laboratory, and healthcare provider segments.

Strategy Development & Market Intelligence Develop and execute strategic initiatives that support revenue growth, market expansion, and product innovation within UPS Healthcare. Conduct comprehensive market assessments, including competitive benchmarking, SWOT analyses, customer research, and industry trend evaluations. Analyze market research, customer insights, and industry data to identify opportunities for new healthcare transportation products, service enhancements, and market repositioning strategies. Monitor healthcare logistics trends, regulatory developments, supply chain innovations, and competitive activities to anticipate customer needs and emerging market opportunities. Develop competitive analyses of healthcare transportation providers and assess market share performance by revenue, volume, and service segment. Product Development & Innovation Lead the development and enhancement of healthcare transportation solutions, including temperature-controlled logistics, specialty transportation, critical shipment services, and supply chain visibility offerings. Conduct primary and secondary customer research to identify unmet needs and evaluate opportunities for innovative service offerings. Create business cases for strategic investments, including financial analysis, market opportunity assessment, customer value propositions, and expected return on investment. Define product positioning, go-to-market strategies, pricing recommendations, and value propositions for healthcare logistics solutions. Partner with internal stakeholders to ensure product development initiatives align with customer requirements and enterprise objectives. Customer & Industry Engagement Engage directly with healthcare customers, industry associations, and strategic partners to better understand market challenges and evolving logistics requirements. Serve as a subject matter expert for healthcare transportation solutions, supporting customer-facing teams with market insights, product messaging, and strategic recommendations. Maintain ongoing communication with healthcare industry stakeholders to gather feedback and identify opportunities for service improvements and innovation. Translate customer needs into actionable product development and operational improvement initiatives. Cross-Functional Leadership & Business Execution Collaborate with Sales, Marketing, Operations, Engineering, Finance,