Claim Specialist - Property Field Inspection

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.    Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.     We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently  May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions  Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located Mankato, MN . Competitive candidates should reside within one of the listed zip codes and will service this same territory:   Mankato, MN 55049 55060 56001 56007 56009 56010 56013 56014 56016 56020 56022 56023 56024 56025 56026 56027 56029 56031 56032 56033 56034 56035 56036 56037 56039 56042 56043 56045 56046 56048 56051 56055 56056 56060 56062 56063 56065 56068 56072 56078 56080 56081 56088 56089 56090 56091 56093 56097 56098 56120 56121 56127 56160 56162 56171 56176 56181   Mankato East, MN 55049 55060 56007 56009 56016 56020 56026 56029 56032 56035 56036 56042 56043 56045 56046 56048 56072 56078 56089 56091 56093   Mankato West, MN 56010 56013 56014 56022 56023 56024 56025 56027 56031 56033 56034 56037 56039 56051 56055 56056 56060 56062 56063 56065 56068 56080 56081 56088 56090 56097 56098 56120 56121 56127 56160 56162 56171 56176 56181   This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.   Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate: ·        Ability to investigate problems, evaluate information, and make well-supported decisions   ·