Senior Country Coordinator

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Summary The Country Coordinator (CC) provides administrative support to the conduct of clinical trials conducted by Regional Clinical Operations (RCO) from study start-up to study closure; any may include administrational support to the RCO Regional Heads, Head of RDLs, Head of Clinical Operations (HCOs) or Country Heads.

Study support: In line with country requirements, arrange drug and non-drug (Lab kits, ECG, e-COA) importation to support study sites, and where required contact with CSC Logistics for drug shipment. Coordinate, and where applicable, prepare study related documents for printing, sealing, scanning, binding and delivery to site. This includes printing and/or sending electronically the On-Site Investigator Files to sites. Provide administrative support to the study team (i.e., study related mailing, bill processing, printing, etc.) Archiving process handling at study closure. Support distribution of Additional Label Forms (ALF) to sites May perform submissions to Ethics Committees and governance offices, where applicable, including follow up until approval (protocol, amendments/IB and any other documents requiring EC submission). Coordinate the MOH responses with regulatory and central teams, as applicable. May update national registries where applicable May support the collection and distribution of documents to and from sites. Enter data into systems as required (e.g. eTMF) and support document upload into eTMF and other systems. RCO Managerial & Office Support: Perform administrative functions, like calendar management, organizing on site and remote meetings, travel arrangements, preparing T&E reports, creation of purchase orders, requisition of supplies Support manager and the team to navigate various administrative systems and databases in compliance with applicable procedures Supports managers in researching inquiries and tracking and interpreting data from various databases   Support manager and teams as needed for finalizing/formatting various presentations Maintain departmental SharePoint (owner) May support co-ordination of employee onboarding, distribution of announcements Coordinate RCO meetings (logistics, venue) General office administration (stationery, mailings, email distribution lists, printing) RDL Global Support (if relevant and assigned to you): Supports RDL Leadership across all regions so that there is a consistency in the delivery of the RDL vision to the team and external stakeholders Oversee the creation and maintenance of complex workflows and processes to ensure seamless allocation of work and the reporting of deliverables. Provides expertise in the adoption of IT tools to facilitate learning and development initiatives and communications. Builds and maintains SharePoint, MS Teams Channels and other collaborative tools as needed. As this role requires the support of team members across multiple time zones, there will be a requirement to participate in meetings outside of business hours. Senior Level Expectations: Engage with line management and/or Head