Business Operations Support Senior Associate

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Profile Summary   The Business Operations Support Senior Associate supports a variety of daily tasks across the business unit, with a focus on enabling processes with speed and accuracy which will enable BU partners to focus efforts on the market. This role is part of Crowe Capability Center – India and provides business operations and administrative support to global business units. The Associate supports end‑to‑end engagement and project lifecycle activities while working closely with stakeholders across regions and time zones.

Key Responsibilities: Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance. Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs. Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation. Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks. Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary. Support the development and editing of client-facing materials, including presentations, reports, and invoices.

Education: Bachelor’s degree required – BBA, B.Com or equivalent Indian or international degree. MBA / MCOM preferred. Experience : 4–7 years of experience in business operations, administrative support, or shared services, preferably within a professional‑services, consulting, or GCC environment. Technical skills: Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas, data analysis). Strong working knowledge of Microsoft PowerPoint for executive and client presentations. Proficiency with Microsoft Outlook, Word, and enterprise systems. Strong written and verbal communication skills, with the ability to work effectively across cultures and geographies. Highly organized and able to manage multiple priorities under deadlines. Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments. Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes. Ability to utilize Artificial Intelligence tools such as Chat GPT available within firm and enhance efficiency in the business processes. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More