Transition, Readiness and Change Management Director

Description & Requirements

Maximus is hiring a Transition, Readiness and Change Management Director. This position is pending upon contract award. It requires active secret clearance at minimum. Why Maximus? ⚖️ Flexibility That Fits Your Life – Work/life balance support with flexibility designed to meet your personal and professional needs. 🏥 Robust Health & Insurance Benefits – Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. You’ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance. 💰 Build Your Financial Future – Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead. 🌴 Generous Time Away From Work – Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage. 💙 Wellness Beyond the Workplace – Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP). 👏 Recognition That Matters – Celebrate achievements and recognize colleagues through our employee recognition platform. 🎓 Invest in Your Growth – Continue your education and professional development with Tuition Reimbursement opportunities. 🎁 Employee Discounts & Perks – Enjoy exclusive savings, special offers, and additional employee-only benefits. 🌿 Wellness Programs & Resources – Explore a variety of programs and tools designed to support your overall health and wellness. 📈 Career Development Opportunities – Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities. 📜 Licensure & Certification Support – Maximus covers the costs associated with renewing required licenses and certifications.

Essential Duties and Responsibilities: - Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports. - Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints. - Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met. - Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality). - Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy. - Interpret policies, procedures, and goals of the company for subordinates. - Participate in the development and monitoring of the operational budget related to assigned contracts. - Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance. - Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business. - Act as the primary point of contact for state officials and other outside contacts for the assigned contract. - Direct and control the activities of a broad functional area through several department managers within the company. - Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. - Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company. - Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. -