Product Designer, Amazon Music Product Design

As a Product Designer on the Amazon Music Core Experiences Design team, you will design voice-first and multimodal interactions that shape how customers experience music through spoken language. You'll work at the intersection of visual craft and conversational design — crafting TTS responses, anticipating how customers interpret single and multi-turn voice interactions, and ensuring spoken experiences pair seamlessly with on-screen content across Alexa-enabled devices. Working alongside senior product designers, product managers, engineers, and researchers, you will support the design of voice interactions that feel natural, useful, and delightful. You'll use your knowledge of conversational UX and visual design to build, iterate, and refine solutions with guidance from your team. To succeed, you need a passion for language, empathy for how people listen and respond, strong visual sensibilities, and the curiosity to explore how voice and screen work together. Key job responsibilities - Design voice interactions and TTS response flows that are clear, natural, and contextually appropriate for Amazon Music customers - Create conversational wireframes, sample dialog scripts, response mapping documents, and flow diagrams to communicate design intent - Iterate on single-turn and multi-turn voice interaction patterns, anticipating how customers will interpret and respond to spoken prompts - Collaborate with design, product, engineering, and research teams to incorporate customer feedback, technical constraints, and usability findings into designs - Leverage existing templates and design systems to produce high-fidelity mockups for multimodal voice+screen experiences - Partner with cross-functional teams to ensure voice responses align with broader platform patterns - Present design work to partners and stakeholders for review and feedback - Contribute to language model training data and sample dialog interactions under guidance from senior designers A day in the life You'll start your day reviewing how a new TTS response sounds and reads on an Echo Show — does it feel rushed? Is the information hierarchy right when paired with the visual card? You'll sketch out a multi-turn flow for a new music request pattern, thinking through what happens when a customer says "no, not that one." You'll pair with your PM to walk through edge cases, sync with an engineer on what's technically feasible for response latency, and bring your work to a design crit where the team helps you refine the conversational cadence. You'll end the day documenting your iteration in Figma and noting open questions for research.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.