Advisor, Network Ops

Phillips 66 & YOU - Together we can fuel the future   The  Advisor, Web Infrastructure  role is responsible for supporting, administering, and continuously improving enterprise web infrastructure that enables secure, reliable, and scalable application delivery across the organization. This position plays a key role in maintaining critical application delivery services while partnering with business, application, vendor, and infrastructure teams to deliver stable, secure, and high-performing web services across both on-premises and cloud environments.    What You'll Do

Support daily operations for application delivery and web infrastructure platforms across on-premises and cloud environments

Implement, administer, and optimize F5 BIG-IP solutions, with emphasis on LTM and strong familiarity with APM, ASM/AWAF, DNS/GTM, and related capabilities

Support and administer Citrix ADC / NetScaler and other load balancing technologies as needed

Design and implement application delivery and load balancing solutions for custom and vendor-supported applications

Implement and support Azure and AWS load balancing and application delivery services

Administer TLS certificates, HTTPS configurations, and related encryption standards across web infrastructure components

Apply standard security configurations to web infrastructure devices in accordance with established procedures and standards

Execute commissioning and decommissioning processes for web infrastructure components

Troubleshoot and resolve infrastructure and application delivery issues through analysis, documentation review, option evaluation, and implementation of effective solutions

Support reverse proxy, authentication integration, and secure access use cases for web applications

Develop new operational procedures and update existing documentation to improve support consistency and efficiency

Partner with infrastructure, network, security, and cloud teams to maintain stable and secure service delivery

Participate in problem management, change activities, and continuous improvement efforts related to web infrastructure services

What You'll Bring – Required

Legally authorized to work in the United States  High school diploma or equivalent

5 + years technical IT experience, including direct experience with networking and infrastructure technologies

5 + years’ experience in HTTP, HTTPS, and general web application delivery concepts

Advanced efficiency working with TCP/IP, firewalls, virtual environments, and core network troubleshooting concepts

Advanced efficiency in Transport Layer Security (TLS) and certificate management

Advanced efficiency in analytical, troubleshooting, and problem-solving skills, including network tracing and internet-related issue analysis

3 + years communicating effectively across teams (technical and non-technical), manage priorities, and support multiple efforts simultaneously

What Makes You Stand Out – Preferred

Degree in Management Information Systems, Computer Science, or a related technical discipline

Extensive experience supporting enterprise web infrastructure environments

Deep hands-on experience administering F5 BIG-IP in production environments, with particular emphasis on LTM

Experience with additional F5 modules such as APM, ASM/AWAF, DNS/GTM, and SSL Orchestrator

Experience with Citrix ADC / NetScaler administration and support

Experience supporting Azure and AWS load balancing and application delivery services

Experience with DNS administration and traffic management concepts

Knowledge of authentication and federation protocols such as Kerberos, NTLM, SAML, OAuth, and Basic authentication

Experience configuring HTTPS, certificates, and secure application publishing on devices or servers

Understanding of reverse proxy design and support

Familiarity with Active Directory and LDAP concepts and practices

Familiarity with formal ITSM processes and tools such as ServiceNow or Remedy