Public key account manager

Public key account manager Description - As a Key Account Manager Public Sector, you are responsible for a portfolio of strategic top-tier accounts within Healthcare, Local Government, and Education. You drive long-term growth by positioning integrated solutions around Security, Workplace Experience (WXP), and lifecycle services, while also maintaining a strong focus on short-term revenue delivery, including hardware and transactional business. You build executive relationships, develop multi-year account strategies, and ensure HP is positioned as both a strategic partner and a reliable execution partner across all layers of the business.

Strategic Account Ownership Own and manage a portfolio of high-value, strategic public sector accounts Develop and execute multi-year account strategies focused on secure digital workplace transformation Balance long-term strategic initiatives with short-term revenue and pipeline commitments Executive Relationship Management Build and maintain strong relationships at CIO / CISO / board level Act as a trusted advisor on security, compliance, and workplace strategy Navigate complex governance, procurement, and political environments Solution Selling: Security & Workplace Experience (WXP) Lead with a consultative, solution-oriented sales approach Position integrated propositions across: Endpoint security Device lifecycle management Managed services Workplace experience (hybrid work, productivity, user satisfaction) Translate customer challenges into clear business outcomes and value cases Hardware & Transactional Business Ownership Maintain ownership of core hardware business (PCs, devices, peripherals) within assigned accounts Secure short-term revenue, quarterly targets, and volume commitments Ensure strong alignment between device sales and broader solution positioning Complex Deals & Tender Leadership Lead large, complex sales cycles and public tenders Develop strong win strategies balancing value, price competitiveness, and compliance Ensure end-to-end coordination across all internal and external stakeholders Ecosystem & Partner Orchestration Build and lead a strong ecosystem of resellers, service providers, and partners Drive joint propositions combining hardware, security, and services Align all parties around one integrated account strategy Pipeline & Performance Management Own revenue, growth, and profitability targets Build a balanced pipeline: Short-term: transactional & hardware deals Long-term: solution-led opportunities (security & WXP) Ensure accurate forecasting and deal governance Scope & Impact Manage a limited number of strategic key accounts (high complexity, high value) Responsible for both large multi-year engagements and ongoing business continuity Operate in complex stakeholder environments across IT, procurement, and executive leadership Lead virtual account teams across multiple disciplines Required Experience & Profile Experience 5–10+ years of experience in account management or sales Proven experience managing strategic accounts in public sector Strong track record in both: Complex solution selling Transactional / hardware-driven business Skills & Competencies Strong consultative and solution selling mindset Ability to balance strategic thinking with execution discipline Executive stakeholder management (C-level) Strong commercial ownership and accountability for targets Ability to orchestrate cross-functional teams High awareness of compliance and tender processes What Success Looks Like Growth driven by security, WXP, and services adoption Consistent delivery of short-term revenue and targets Strong positioning as trusted advisor and strategic partner Successful execution of complex tenders and large deals Predictable and balanced pipeline (short + long term) What You Can Expect Ownership of some of the most strategic public sector accounts High level of accountability and visibility A role combining strategy, execution, and