Interface Manager, Eligibility & Enrollment Software Engineering

Interface Manager, Eligibility & Enrollment Software Engineering

Engineering and Product | Software Engineering

New York, New York, United States

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Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work You’ll Do As a Lead Software Engineer II on the Human Services Transformation team, you will be responsible for: Translate business requirements into functional requirements, interface specifications, process flows, and design documentation for system enhancement efforts. Assess impacts of proposed changes to existing system functionality, interfaces, downstream processes, and integrated workflows. Support quality assurance activities, including test planning, test case review, defect analysis, and validation of requirements traceability. Develop analysis, recommendations, status updates, and project deliverables for client and project leadership review. Collaborate with cross-functional teams to support solution design, issue resolution, and implementation planning for Medicaid eligibility and enrollment platform enhancements. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The Team Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.

Required : Bachelor’s degree in computer science, information systems, engineering, business, public administration, health administration, or policy 6+ years of experience supporting software delivery, systems analysis, or functional design for complex technology implementations 4+ years of experience creating functional requirements, interface documentation, design specifications, process flows, or traceability artifacts 1+ years of experience supporting health and human services, Medicaid, or eligibility and enrollment system initiatives 1+ years of experience supporting quality assurance activities, defect analysis, or test validation Ability to travel 0-25%, on average, based on the