Supervisor II, Warehouse Operations

The Warehouse Supervisor will lead a shift of warehouse staff for the new Chick-fil-A Supply Distribution Center in Cleveland, Ohio . This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Warehouse Supervisor will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.   About Chick-fil-A Supply   Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com .  Location : 24200 Aurora Road, Bedford Heights, OH   Benefits : By coming to be part of our CFA Supply Family you will get: Food and Drinks Provided : Free lunch, snacks and drinks as part of your workday! Generous Paid Time O ff : PTO : Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire Wellness : 16 Hours per year Holiday Pay : 8 Days per year Parental Leave: (4) Weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable) Health Insurance Options : A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans Retirement : 401K with 5% match for eligible employees Additional Benefits : To help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual!

Motivate, staff, schedule, and support a dynamic team responsible for receiving, picking, loading, and completing other warehouse tasks Closely collaborate with MDC leaders to identify and resolve operational bottlenecks Carefully monitor expenditure data and support budget management Recruit, train, and develop a strong team Collaborate with the warehouse manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance Act as a liaison, balancing the needs of the Operator with the capabilities of the operation Implement, manage, and improve distribution center operations Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) Work closely with the MDC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence Complete other activities as required Required Qualifications (Knowledge, Skills, & Abilities) 5+ years of leadership experience in distribution, manufacturing, transportation, or another relevant supply chain field High school degree or similar Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics Working knowledge of innovations in supply chain and warehouse operations Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements Ability to complete physically demanding work, including consistently lifting up to 60 pounds Ability to work a flexible