Specialist - F&A - I2C 4B

Specialist - F&A - I2C Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description - Reporting & Insights Specialist (Contract-to-Cash, EMEA) Role Summary The Reporting & Insights Specialist is responsible for designing, producing, and continuously improving reporting capabilities across the Contract-to-Cash (CTC) function in the EMEA region (13 markets). The role focuses on transforming fragmented and largely manual reporting into structured, reliable, and insight-driven outputs that support operational decision-making, performance management, and transformation initiatives. This position goes beyond reporting production and requires strong analytical capabilities to interpret data, identify trends and risks, and provide actionable business recommendations .

1. Reporting Production & Standardization Generate recurring and ad hoc CTC reports (e.g., collections, DSO, disputes, cash application, invoicing performance) Consolidate data across multiple ERPs, tools, and markets Ensure data accuracy, completeness, and consistency across reporting outputs Develop and maintain standardized reporting templates and dashboards across all EMEA markets Reduce dependency on manual reporting through structured data models and automation opportunities 2. Data Analysis & Business Insights Analyze key performance indicators (KPIs) to identify: Trends and performance gaps; Root causes of underperformance; Operational inefficiencies Highlight key risks (e.g., backlog build-up, dispute aging, data quality issues) Translate complex data into clear, executive-level insights Provide actionable recommendations to improve performance and outcomes 3. Performance Management Support Support monthly and weekly performance reviews (e.g., MORs, governance calls) Provide commentary and storytelling behind key metrics Enable tracking of key initiatives impacting: Cash collections DSO reduction Dispute resolution Partner with operations leads to define and track improvement actions 4. Reporting Transformation & Automation Identify opportunities to: Eliminate manual reporting Streamline data extraction and consolidation Improve visualization and usability Support implementation of reporting tools (e.g., Power BI, automation solutions) Contribute to building a single source of truth for CTC reporting 5. Stakeholder Management Act as a key interface between: Operations teams (country / process leads)Transformation / digital teams and Senior leadership Gather reporting requirements from different markets and harmonize into standardized outputs Ensure alignment on definitions, KPIs, and reporting logic Key Deliverables Standardized EMEA CTC reporting suite Executive-ready dashboards and performance packs Insight summaries