Sr IT Analyst Front-end Order Management

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.   About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are seeking a skilled Senior IT Analyst Applications - Front-End Order Management -CAT IT Division. Caterpillar is seeking a Senior IT Analyst to provide technical leadership and operational oversight for a portfolio of enterprise order management, digital commerce, and customer-facing applications. In this role, you will partner with business stakeholders, software development teams, architects, vendors, and support organizations to deliver application enhancements, drive operational stability, support strategic initiatives, and ensure solutions continue to meet evolving business needs. This position offers an opportunity to develop deep expertise across enterprise applications, cloud technologies, systems integration, and digital commerce platforms while serving as a pipeline role for future technical leadership and solution architecture opportunities. The preference for this role is to be based out of Caterpillar PSN Office, Whitefield -KA -india What you will do Lead delivery and operational support activities for critical enterprise applications. Collaborate with business partners to understand requirements, evaluate solution options, and support strategic initiatives. Coordinate application enhancements, releases, testing activities, and production deployments. Identify and manage risks, dependencies, issues, and impacts across interconnected business and technology solutions. Partner with development teams, architects, vendors, and support organizations to maintain application reliability and performance. Support troubleshooting and resolution of complex application and integration issues. Ensure applications meet security, compliance, governance, and operational standards. Contribute to technology roadmaps, application lifecycle planning, and modernization initiatives. Communicate project status, risks, and key decisions to stakeholders and leadership. Drive continuous improvement opportunities, including automation and AI-enabled solutions that improve support and delivery processes.  What you will have  Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or a related field. Experience delivering, supporting, or enhancing enterprise business applications. Experience collaborating with technical and business stakeholders to define and implement solutions. Strong analytical, problem-solving, and communication skills. Experience