Director Product Management, Mercury - Hybrid in MN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. UnitedHealth Group's Procurement team is transforming how employees engage Procurement across request intake, workflow orchestration, and request lifecycle management. Mercury is the enterprise procurement platform that supports both requesters and Procurement team members through a custom experience layer built on top of ServiceNow. We are seeking a Director of Product Management to set the strategic vision and product strategy through execution for Mercury's request intake, lifecycle, and workflow capabilities. This role operates at the intersection of Procurement strategy, AI-enabled design, and enterprise platform delivery. The ideal candidate is a strong product leader who can define strategy, own and manage the backlog, partner closely with engineering and senior leaders, and translate complex business and workflow needs into scalable product capabilities that improve speed, quality, adoption, and platform maturity. As a leader, you will define the multi-year product strategy, influence priorities, and partner with executive stakeholders across Procurement, Technology, and Enterprise business segments. You will translate complex business and workflow needs into scalable platform capabilities that drive measurable improvements in speed, quality, adoption, and overall procurement effectiveness Success in this role is defined by enterprise-wide adoption of a simplified, intelligent request experience that materially improves speed, quality, and transparency across Procurement. You will be accountable for delivering a best-in-class intake and workflow platform that reduces friction, enables automation at scale, and drives meaningful business outcomes. You will elevate Mercury from a workflow tool to a strategic platform that enables Procurement transformation, strengthens compliance, and enhances the user experience across the enterprise Primary Responsibilities: Define and own the end-to-end product vision, strategy, and multi-year roadmap for Mercury, aligned to enterprise Procurement transformation priorities Serve as a strategic partner to executive leadership, shaping priorities, influencing investment decisions, and aligning cross-functional stakeholders Serve as the primary product partner to the development team, driving backlog refinement, prioritization, sprint planning input, acceptance criteria, and release readiness Drive enterprise-wide adoption by delivering intuitive, scalable solutions that improve request quality, accelerate routing, and reduce manual effort Define and scale AI, Generative AI, and agentic capabilities to automate workflows, improve decision-making, and enhance user experience Oversee prioritization across multiple process areas, balancing near-term delivery with long-term platform scalability, simplification, and maintainability Translate business goals, workflow pain points, and technical constraints into scalable product solutions, in close partnership with Procurement leaders, operations, engineering, architecture, and design Establish and track product KPIs, using data, user insights, and operational metrics to drive continuous improvement and measurable business impact Lead cross-functional alignment across Procurement, Operations, Technology, and business stakeholders in a complex, matrixed environment Develop and communicate compelling business cases, product strategies, and progress updates to senior and