Team Lead, Administration

Putting people first, every day   BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a  people-first culture  with a high priority on your personal and professional growth. Your Opportunity Our Calgary office is looking for a Team Lead, Administration to report directly into the Local Office Manager (LOM).  This position will own the following responsibilities: Leadership of Administrative Professionals, to include bi-weekly check ins Oversee team by being the contact person to resolve process issues, address concerns and manage workload overflow for all Administrative Professionals on your team Be the subject matter expert for your service line and work with the team to continuously improve processes Coach, mentor and manage performance of team members for continuous development Coordinate staff schedules and personal time off to ensure proper coverage Onboard new Administrative Professional team members or assignment of trainer Interview potential new Administrative Professionals with LOM but on occasion on their own if within Administrative Professional level Leverage tools and technology Support office operations, including coordination of accounts payable, accounts receivable, facilities requests, vendor relationships, and day-to-day office processes Lead or contribute to special projects Communicate and collaborate with Local Office Manager on a regular basis How do we define success for your role? You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work You identify, recommend, and are focused on effective service delivery to your clients You share in an inclusive and engaging work environment that develops, retains & attracts talent You actively participate in the adoption of digital tools and strategies to drive an innovative workplace You grow your expertise through learning and professional development. Your experience and skills Strong leadership skills 1-2 years experience in a similar role Experience supporting office operations, including accounts payable, accounts receivable, facilities coordination, and related administrative processes Exceptional interpersonal skills with ability to foster a positive, inclusive work environment, with ability to effectively communicate and collaborate at all levels.  Strong problem-solving, analytical, and communication skills, both written and oral. Dedicated to providing exceptional client service, providing high quality work with high attention to detail.  Proven ability to adapt and lead in a constantly changing business environment Process improvement mindset that is continuously striving to innovate our ways of working and improve the end-user experience Ability to work in an agile environment Why BDO? Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026 . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.  At BDO, our people experience is guided by three core pillars— Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.   Our firm is committed to providing an environment where you can be successful in the following ways:   We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of