Dispute Analyst with European Languages

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic is focused on collaborating with stakeholders around the world to take healthcare Further,   Together . At Medtronic, we value what makes you unique.   We are seeking candidates with professional   proficiency   in at least one of the following languages: French, Spanish, Italian, Swedish, Danish, Norwegian, Finnish, or English .    Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.      Responsibilities may include the following and other duties may be assigned:   Support in resolving   different types   of disputes (related to pricing, invoicing, delivery, etc.), including the preparation of necessary documents   required   for the settlement of orders that are incorrectly priced, as well as invoices disputed by customers due to data discrepancies   Measuring and reporting compliance of your department's service level agreement with internal customers   Generating and publishing agreed price dispute KPI reports for each country and business unit monthly or as often as   deemed   necessary   Reviewing existing dispute resolution processes and making recommendations to improve efficiency and accuracy, while adhering to company policies   Communicating regularly with national and regional contacts for information and/or changes related to the process     Required Knowledge and Experience :   Professional   proficiency   in English plus at least one of the following languages: French, Spanish, Italian, Swedish, Danish, Norwegian, or Finnish.   Able to work with under time constraints   Minimum of 1 year of relevant experience in Customer Care Operations Departments   Comfortable with M.S. Office – Outlook, Excel   Proactive and investigative mindset as well as   a high level   of attention to detail and strong analytical skills   Team-player who at the same time work independently on moderately complex projects with general supervision     Experience within a Shared Services Environment or Customer Car e or/and with Accounting / Cash Collection   and   Excel knowledge   are desirable.     Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  ‌ Recruitment Fraud Alert   We are aware of phishing scams targeting job seekers. Please keep the following in mind:  Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.  Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.  If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.  If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .  ‌     Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A