Commercial Support Specialist
Dow
- Location
- Mexico City MEX
- Work model
- On-Site
- Level
- Mid
- Posted
- 1d ago
Skills
About this role
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About this Talent Community Dow is building a network of qualified candidates for current and future opportunities across our Commercial organization. By joining this Talent Community, you may be considered for current and future openings that match your skills and experience. Opportunities may include: Commercial Support Specialist based on Bogota and Mexico City.
Responsibilities
Collaboration with forecasts and sales plans processes. Follow up customer orders to ensure sales estimates are met; support critical orders /accounts evolution. Guardian of business figures to support the commercial team; collaborative work with different business units/regions/functions to optimize results. Active participation in commercial meetings providing an overview of the business situation. Allocation Management: guaranteed allocated volumes are covered. Samples process tracking management. Participate in business readiness and improvement projects activities. Follow up and support all updates on CRM (Customer relationship management). Collaborate with contracts (distribution/rebate) development , execution, and formalization in contract tools (CRM). Analyze and support the implementation of pricing guidelines. Support with pricing tools Smartprice and Vendavo . Qualifications : Bachelor’s degree in Engineering and Business A dministration or related fields. Advanced Excel. English (Advanced). Prior commercial support/customer service experience. SAP Reporting (DSR) and Power BI. Microsoft Teams Skills: Collaboration. Teamwork. Analytical skills. Clear and effective oral and written communication. Strong initiative and sense of urgency. Problem-solving, Customer Focus, and Organization. Ability to deal with multiple priorities. Additional Notes: Sign in or create your account. Make sure your resume is accessible. Easily link your LinkedIn Profile to load your resume when logging into apply. Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a