Technical Trainer Instructor - Senior

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in Kansas City, MO . In this role, you will make an impact in the following ways:

Deliver high-impact technical training that improves technician efficiency, repair accuracy, and overall customer satisfaction Translate complex Cummins products , systems, and policies into clear, practical learning experiences for technicians and service personnel Continuously enhance training effectiveness by evaluating participant feedback and linking outcomes to field performance improvements Maintain accurate training records and capability reporting to inform leadership decisions and workforce readiness strategies Keep training programs current and scalable through train-the-trainer engagement and regular updates to materials and content Drive continuous improvement by customizing training solutions and actively supporting initiatives that elevate service quality and operational performance