Senior Manager, Global Security Operations Center

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Environmental Health, Safety (EH&S) and Facilities Services (FS) Job Sub Function: Physical Security Job Category: Professional All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: We are searching for the best talent for a Senior Manager, Global Security Operations Center. This position must be based out of New Brunswick, NJ and on-site 4 days/week. Purpose: The Senior Manager, Global Security Operations Center (GSOC) is a critical leadership role responsible for advancing Johnson & Johnson’s commitment to protecting our people, assets, operations and reputation across a dynamic global risk environment. This role will guide the GSOC’s daily performance, operational readiness, and continuous improvement by ensuring 24/7 security monitoring, incident detection, escalation, traveler support, mass notification coordination, and crisis response are delivered with consistency, professionalism, and operational excellence. Guided by Our J&J Credo, the GSOC Senior Manager will connect internal partners and external providers to deliver integrated, intelligence-led security operations that enable timely decision-making, strengthen enterprise resilience, and support a safe and secure environment for the global enterprise. You will be responsible for: Lead and optimize global GSOC operations to deliver intelligence-led, risk-based security services that protect J&J people, assets, operations, products, and reputation. Develop operational roadmaps and governance routines aligned to enterprise risk, crisis management, travel security, and business continuity priorities. Standardize SOPs, playbooks, KPIs, SLAs, escalation protocols, and process controls across GSOC, RSOC, and LSOC interfaces. Oversee 24/7 monitoring, incident triage, escalation, mass notification support, traveler accountability, and response coordination. Partner across Global Security, Regional Security, Facilities Management, EHS, HR, ISRM, Communications, Executive Protection, Supply Chain Security, technology teams, and external providers to enable unified response. Manage vendors and service providers through clear expectations, performance measures, governance routines, and corrective-action tracking. Use data, after-action reviews, root-cause analysis, Lean principles, and lessons learned to simplify processes and improve response effectiveness. Deliver operational reviews, trend analysis, dashboards, and executive-ready reporting that translate GSOC activity into actionable insights. Build and coach a high-performing GSOC team grounded in ownership, sound judgment, J&J Direct communication, inclusion, innovation, and accountability. Advance GSOC transformation through automation, platform integration, redundancy, and scalable future-state capabilities. Qualifications/Requirements: Bachelor’s degree is required, preferably in Security Management, Criminal Justice, Risk Management, Emergency Management, Business Administration or a related field. Minimum of 5 years of progressive experience in security operations, GSOC/RSOC operations, command center management, incident response,