Vice President Product Manager - Digital Products Utilities

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. You will partner with engineering, architecture, and governance stakeholders to deliver secure, resilient, scalable platform capabilities that accelerate product teams and reduce time-to-integration.

As a Product Manager in Digital Utilities, you will own an api portfolio powering key products across JP Morgan Chase. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will lead the a business area and its corresponding API portfolio that connects internal and external consumers across JPMorganChase to the our customers’ Statements of Record.

Digital Utilities provides platform APIs and shared services that enable consistent, secure connectivity between JPMorganChase producers and consumers of record-based data. You will own an API portfolio, corresponding to a business area and use case served by Digital Utilities. This role drives standardization across API design, onboarding, entitlements, and operational readiness to improve developer experience and reliability at scale. You will balance delivery across new capabilities, modernization of existing interfaces, and reduction of integration friction for high-volume client and internal use cases. You will collaborate with risk, controls, cybersecurity, and data governance partners to ensure solutions meet firm standards and regulatory expectations.

Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Leads an API portfolio end-to-end, including roadmap planning, prioritization, and stakeholder alignment across lines of business and shared services. Defines and evolves API product standards (design, versioning, documentation, deprecation, and backward compatibility) to improve reuse and reduce fragmentation. Partners with engineering and architecture to ensure platform capabilities meet non-functional requirements including resiliency, latency, scalability, and observability. Drives API onboarding and adoption by improving developer experience through self-service patterns, clear documentation, and consistent support models. Establishes and governs operating rhythms (OKRs, release readiness, incident learning, and dependency management) to improve delivery predictability and service health. Collaborates with controls, cybersecurity, privacy, and data governance teams to ensure compliant access patterns, entitlements, and auditability for Statements of Record connectivity. Manages lifecycle health for existing APIs, including modernization, risk remediation, platform migrations, and cost optimization.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including