Credit & Collections Analyst

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Credit and Collections Analyst-Remote US Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

What You Will Do: Own an accounts receivable portfolio of diversified customers, driving collections and minimizing credit risk. Perform credit reviews and decisions, analyze financial statements, and use risk mitigation tools. In addition to credit/collections duties, support billing setup and cash application for newly acquired businesses and assist acquisition integration efforts. Work in a fast-paced environment; prioritize effectively and collaborate across teams to improve processes. Key responsibilities — Credit & Collections Prioritize work to meet or exceed collection metrics and contribute to lower DSO. Use collection software and tools to execute collection strategies and initiatives. Respond promptly and accurately to customer inquiries, billing issues, payment application errors, disputes, and program changes. Proactively contact customers regarding past-due receivables and provide phone support for sales offices and customers. Develop and maintain relationships with customers, sales offices, and internal partners. Monitor assigned portfolio for compliance with approved programs; recommend program changes and prepare over-line approval requests. Reconcile accounts, identify and tag disputed items, and ensure timely resolution. Follow up on required legal documentation and complete conditions placed on approved credit files. Make hold/release order decisions based on credit exposure and risk determination. Create workout plans for financially distressed customers to mitigate loss exposure. Prepare month-end reports and other required reporting. Assist with lien waivers as needed. Key responsibilities — Acquisition billing & cash application Support billing setup and invoicing for newly acquired businesses (customer accounts,