Implementations Associate
Numeric
- Location
- San Francisco
- Employment
- Full Time
- Work model
- On-Site
- Level
- Entry
- Posted
- 15h ago
Skills
About this role
Why Numeric Every business relies on accounting. Yet most software in the space was built in the early 2000s — clunky, slow, and far behind the curve on AI. Today, accountants are facing a growing, unsolved data problem as a consequence of complexity, data, and system fragmentation — and they lack the tools to solve it. The problems are real, hard, and increasingly urgent. But they're solvable. Enter Numeric — the modern financial data platform for accounting and finance . Weaving together data, workflows, and AI-first solutions, we're empowering accounting teams to achieve verifiable, detailed financial data faster and make business decisions with greater confidence. We have strong product market fit and a growing base of customers who love our product — including Anthropic, OpenAI, Plaid, Brex, and many more. We're backed by top-tier investors including Menlo Ventures, IVP, Founders Fund, and 8VC, along with founders and executives from Ramp, Segment, and other category-defining companies.
About the role
Do you love accounting, but know your calling isn't closing books every month? Ever wish you could build the close process you always wished you'd inherited? Do you get energized by taking a customer from signed contract to fully live? If any of that resonates, this role is for you. As an Implementations Associate, you'll do the hands-on work that gets new customers live on Numeric: configuring their workspace around how they actually close, connecting their ERP and subledgers, running trainings, and keeping the project moving until they're closing in the product. Implementation is the ops-and-process side of our post-sales team: structured projects, technical configuration, and real project management. This is the entry point to that team, built for an accountant who wants to move from closing the books to building the systems that close them. You'll work alongside Implementations Managers who own projects end-to-end, with a clear path to becoming an Implementations Manager. You'll be joining a team of reformed accountants, alumni of EY, PwC, KPMG, and Deloitte, plus in-house teams at companies like Brex, Meta, and WHOOP, who decided building the future of the close beat running one. We're also one of the most AI-forward post-sales teams in SaaS: we build our own AI agents and internal tooling rather than waiting for someone to build it for us.
What You'll Do
Configure customer workspaces, AI-first. Build close checklists, reconciliation setups, flux analyses, and reporting mapped to each customer's actual close, using AI-assisted configuration to do in hours what used to take days. Connect and validate data. Set up ERP integrations (especially NetSuite) and sub-ledger connections, troubleshoot integration issues such as token and permissioning errors, and validate that everything ties out before the customer sees it. Run trainings that stick. Deliver onboarding sessions and live reconciliation walkthroughs that take an accounting team from skeptical to fluent, including getting them comfortable with Numeric's AI features, not just the buttons. Occasionally in person at the customer's office. Manage your workstreams like projects. Keep the implementation dashboard up to date, chase customer homework, manage expectations around timelines, and escalate product blockers to Engineering and Product with clear context. Ramp on Close, then go deeper. Start with close management implementations, then build toward our more technical surface areas. Cash is our most complex product, with transaction-matching rules, SFTP data feeds, and automation rate tuning. Automate the motion itself. Every implementation should make the next one faster: write Knowledge Base articles, build templates, and train AI agents to take repetitive work off the team's plate.
What You'll Bring
Accounting Foundation: 2-5 years of accounting experience with real fluency in the monthly close and reconciliations. Public accounting backgrounds welcome,