SOC Security Staff Manager - Monday - Thursday 10pm EST - 8am EST

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Specialist within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; or Denver, CO This security staff manager will have prior management or lead experience. They will lead individual contributors that will have the following responsibilities: •Evaluate, respond, and mitigate alerts that originate from the SIEM and the Cyber security product suite, e.g. NGFWs, IDS/IPS, Anti-virus, Web Application Firewalls, NAC Solution, EDR, etc. •Demonstrate use and understanding of security technologies such as Security Incident and Event Management (SIEM) & Endpoint Detection and Response (EDR) •Assist with tuning the SIEM events to reduce the false positives •Extract the IOCs and behavioral characteristics of malicious samples and implement the proper mitigation (Sandboxing) •Demonstrate the ability to scope an event to ensure the proper remediation steps •Ability to demonstrate subject matter expertise on the one or more functions performed by the SOC •Perform operational support for the institution as a representative of the security organization PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs. Manages resources that enables security control effectiveness with a team and technology. Monitor trends and continuously assesses staff/security system capabilities to meet business demands. Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure. Evaluates security systems, teams and processes to provide recommendations to maintain continuity and operational health. Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures