Commercial Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Commercial Manager Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Commercial Manager Overview This is an exciting opportunity to join the Commercial team within Vocalink Limited’s Product Management function. Vocalink plays a critical role at the heart of the UK economy — enabling 90% of salaries, 70% of utility bill payments, the majority of ATM transactions, and the clearing of every cheque in the country. Our infrastructure supports more than 60 million citizens every day, processing over 11 billion transactions annually with a combined value exceeding £6 trillion. As a Commercial Manager, you will be a key member of the team responsible for ensuring Vocalink meets its contractual obligations, supporting the business in responding to customer requests, and acting as a cross functional centre of excellence for all commercial matters. You will collaborate closely with colleagues across Product, Finance, Legal, Operations, and Technology to ensure Vocalink continues to deliver market leading services and responds effectively to evolving requirements. Roles and Responsibilities Commercial Oversight Support customer contract renewals, renegotiations, and commercial discussions. Lead the commercial management of major projects and strategic opportunities, coordinating cross-functional stakeholders. Provide commercial expertise on complex procurement activities, supplier negotiations, sourcing strategies, and vendor relationship management. Lead the evaluation of commercial opportunities, including financial modelling, cost estimation, pricing, and the development of business cases. Support Vocalink’s change governance processes, ensuring commercial implications, risks, dependencies, and contractual considerations are fully understood and appropriately managed throughout the change lifecycle Identify, assess, and mitigate commercial risks across the product portfolio. Provide surge capacity and specialist commercial support during periods of heightened activity, major regulatory change, contract negotiations, customer escalations, strategic programmes, and critical business initiatives. Contract Compliance Act as a key commercial lead for Voaclink's major scheme and customer contracts, ensuring contractual obligations, service commitments, governance requirements, and financial arrangements are clearly understood, monitored, and fulfilled. Partner with Product, Legal, Compliance, Operations, and Finance teams to interpret contractual requirements and translate them into practical business, operational, and product delivery actions. Monitor contract performance, identifying compliance risks and areas of ambiguity for clarification. Provide commercial guidance during the development and implementation of new products, services, and change initiatives to ensure adherence to contractual frameworks and customer commitments. Regulatory Developments Partner closely with Compliance, Legal, Regulatory, Finance, and Product teams to