Head of AI CoE Operations

The Head of AI   CoE   Operations serves as the CAIO’s strategic chief of staff and operating leader for the AI Center of Excellence. This is a senior business operations role inside AI transformation   that   owns the operating system that turns CAIO priorities into action: executive cadence, decision forums, resource tradeoffs,   SteerCo   and Board materials, partner follow-through, cross-functional alignment, and   the management   routines that keep the   CoE   focused on shipped value.  The AI   CoE   Operations owns how the   CoE   runs: the CAIO agenda, leadership rhythm, governance, resourcing, partner tracking, executive materials, dependency management, and operating metrics that allow the portfolio to move.     Responsible for   Serve as strategic chief of staff to the CAIO, translating priorities into operating agenda, leadership routines, decision forums, executive briefings, and follow-through.   Own the   CoE   operating cadence, including leadership team rhythm,   SteerCo   preparation, Board input, portfolio operating reviews, pod health reviews, and decision tracking.   Drive executive materials and communications for the CAIO organization, ensuring clear narratives, crisp decisions, and alignment across senior stakeholders.   Manage   CoE   forward deployments and   logistics  across   CoE   workstreams,  prioritization , and tradeoff visibility.   Track delivery health across active pods and priority initiatives, including milestones, blockers, dependency aging, launch readiness, adoption signals, and reusable Fabric asset commitments.   Coordinate cross-functional dependencies with IT, Security, Legal, Quality, Finance, HR, Product, and business sponsors, ensuring blockers are named, owned, dated, and escalated when needed.   Manage external partner operating   discipline , including milestone tracking, deliverable quality, capability transfer, acceptance criteria, and partner sunset/readiness planning.   Provide the operating fact base for CAIO,   SteerCo , and executive decisions: what is on track, what is blocked, what needs resourcing, what should be escalated, and what should stop.   What success looks like in year one   CAIO leadership cadence is running cleanly, with decisions made faster and follow-through visible.   SteerCo   and Board materials tell a consistent story: business value, portfolio progress, Fabric maturity, adoption, risks, and decisions needed.   Active pods have clear staffing, milestones, blockers,   adoption   telemetry, KPI targets, and reusable asset commitments.   Cross-functional blockers are tracked, owned, and resolved with less executive churn.   External partner work is managed against clear acceptance criteria, reusable outputs, and capability transfer.   CoE   capacity, headcount, and rotation needs are visible early enough for CAIO, Finance, and HR to make informed tradeoffs.

Bachelor’s or Master’s   Degree or equivalent.  Plus, broad knowledge of functional area(s) of responsibility.   Minimum of 10 years' experience formally or informally leading people,   projects   and/or programs.   Senior chief of staff, business operations, transformation, or strategy operations experience in a complex enterprise.   Strong executive communication skills, including   SteerCo , C-suite, and Board-level materials.   Ability to run an operating   cadence that   improves decisions rather than adding process.   Experience coordinating across product, technology, finance, HR, legal, quality, security, and business teams.   Strong judgment on prioritization, resource tradeoffs, stakeholder alignment, and escalation.   Comfort working in AI, data, digital, or technology-led transformation environments.   Enough AI fluency to pressure-test status, understand delivery risks, and translate technical work into business and executive language.   Additional Details This job has a