Cyber Defense Incident Responder

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EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.   EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems.

The opportunity The Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response to cybersecurity events or incidents stemming from suspected threats on a global scale.  Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must have a sense of diplomacy, ability to anticipate obstacles, and decision-making skills to handle the fast-paced world of cybersecurity incident management.  Advanced skills in cybersecurity incident response, incident management, chain-of-custody, forensics, cybersecurity event analysis, and hands-on cybersecurity/digital-forensics skills are required.   Your key responsibilities

Coordinate response efforts to cybersecurity incidents caused by external threats that may involve nontraditional working hours Serve as a liaison and relationship manager to different businesses and interface with fellow team members and colleagues on other Information Security teams, as well as manage relationships with business partners, management, vendors, and external parties Establish, foster, and maintain relationships with General Counsel, Data Privacy/Protection, and Risk Management key contacts Drive and manage integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT Lead process and documentation development and improvements by the Cyber & Investigative Services team Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the firm’s global cybersecurity incident response plan Collaborate with Cyber Incident Response lead to review team performance and deficencies in order to identy areas for improvement, as well as institue programs for correction or enhancement Draft communications and ensure timely reports/updates to leadership for their own cases and the cases of those reporting to them during and after an event/incident Own and manage the team’s internal action playbooks and knowledgebase