Engineering Technician, Product Analysis

This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity.   At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?     There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.     We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.   Job Summary

In this role, you will be responsible for performing testing of products for internal and external customers using a variety of analytical techniques. You may be assisting in developing procedures for instrumentation, test instructions, and test reports. You may coordinate the day-to-day receipt and shipment of samples in the laboratory and support the Laboratory team in administration and quality systems. Essential Duties and Responsibilities

Perform analysis using various established or experimental techniques, instrumentation, and/or test methods while following standard operating proceedures (SOPs). Uses critical thinking skills to analyze field failures to identify the root cause and documents findings per procedures. Is familiar with and utilizes a variety of root cause analysis methodologies to assess technical problems. Uses software tools (Salesforce, MasterControl, Microsoft Office Suite) to document and manage investigations. With guidance, assist in completing projects from protocol to final report. Uses strong technical writing skills to communicate findings in a technical, concise, and effective manner. Train new analysts as appropriate. Exercises creativity in developing new test / debugging methods. Keep current with new analytical techniques and technology. Assist in preparation of technical reports, work instructions, SOPs, qualification documentation, lab study design and preparation in study plans and protocols. Apply internal QA procedures and perform lab investigations, OOS, and OOT as required. Actively participate in and complete all appropriate training tasks in a timely manner and meet individual and departmental goals as required. Work independently and collaboratively with other technical experts, and laboratory management, making rational and sound decisions with self-motivation, adaptability, and a positive attitude. Support laboratory management in data quality-documentation, and archiving. Maintain compliance to cGMP and ISO requirements and established safety procedures. May utilize various inputs to schedule work, use Sharepoint, SAP, Excel files, and Word documents. Proficiently use MS Office products for data gathering, reporting, and data entry. May handle Test Requests – write, review, and approve, and maintain traceability of samples. Education

Bachelor's Degree in Biology, Chemistry or a relevant scientific field preferred High School Diploma required Work Experience

Experience working in a laboratory or cGMP/pharmaceutical environment preferred Laboratory administrative/Coordinator/Analyst role preferred Preferred Knowledge, Skills and Abilities

Support and contribute to Lean Sigma programs and activities towards delivery of the set target Knowledge