Senior Data Specialist , Customer Data

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat® Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital and analytics solutions for our customers and dealers. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. With over 1.5M connected assets worldwide, our business and in the industries, we serve, data is generated continuously by Cat® equipment using the latest technology, advanced analytics, telematics and AI capabilities to help our customers build a better world.

Come join the exciting world of Cat Digital and Digital Product Management!  We have a great opportunity within Data Product Management to help lead and drive data excellence, stewardship and governance to support strategic growth and improve the accuracy of Customer data domain. This open role as Senior Data Specialist will have the primary responsibility for overseeing the quality and completeness of Industry Managed Account data within Customer Master, a key strategy in achieving our 2030 goals.  You will guide initiatives to ensure Caterpillar’s Managed Accounts are accurately represented in Helios, gather the voice of the business with respect to data needs, and work closely with Data Product Owners to deliver on those needs.  In addition, this role will have a unique responsibility to help define and create the vision for enterprise Customer Sites, which represent the physical locations where our products and services are hard at work today or we have opportunities for future sales. These Customer Sites span across industries and segments, and include, but are not limited to, mine sites, large construction sites and data centers.

Lead the stewardship and management of Managed Account data in Customer Master, ensuring data is accurate, aligned, and visible through various dashboards and reports Educate and train Industry partners in the foundational data activities needed to fulfill the broader vision and outcomes from Managed Account 2030 workstream Oversee the incoming data changes from these Industry partners, collaborating with technical teams and ensuring successful completion Collaborate with Industry partners to define the framework of Customer Sites, its key data elements and capabilities, through the collection of business requirements   Identify strategic Data Product improvements to support Industry partners in their overall operations related to Managed Accounts Partner with the analytics team to proactively identify Managed Account data issues and take corrective actions Effectively communicate with Industry partners and dealers on opportunities for data and process improvements Champion and uphold data quality and governance standards What You Will Have: Value Realization: Basic knowledge of value realization methods; ability to plan, execute, monitor and manage business activities and resources to determine and achieve the actual value from a business initiative as estimated in an associated business case. Modeling: Data, Process, Events, Objects: Working knowledge of data, process and events; ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events. Communicating Complex Concepts: Working knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use