Frontier Industry Advisor, FSI

Are you passionate about banking & Insurance industry transformation for the Frontier AI era? Financial Services(FSI)  is undergoing a fundamental shift in how institutions grow, operate, manage risk, meet regulatory expectations, and serve customers. Banks/Insurers  are moving from experimentation to enterprise-scale transformation, reshaping customer engagement, relationship management, lending, payments, deposits, treasury services, fraud and financial crime, credit and risk decisioning, compliance, operations, and core banking modernization. By applying trustworthy, secure, scalable AI, Microsoft is helping FSI reimagine their businesses from outcomes inward—using breakthrough technologies to simplify operations, improve decision quality, strengthen resilience, deepen customer trust, and unlock new sources of growth. Microsoft’s Frontier Industry Advisory team is at the heart of that innovation, working directly with banking business leaders to rewrite the playbook in light of disruption while staying grounded in the mission and business objectives of the industry.  Across Asia and ANZ, banks/ insurers are navigating a distinctive regulatory and market environment, alongside supervisory expectations from APRA. This role brings that regional context to how Microsoft helps banks scale trustworthy AI.  As a Frontier Industry Advisor on the  Asia Frontier Financial Services Industry team, you will help Microsoft’s most strategic banking/ insurance  customers define and execute AI-led transformation agendas. This role is responsible for originating industry-led business opportunities and executive conversations that connect business outcomes to Microsoft cloud, data, AI, security, and partner capabilities. You will be the banking/ insurance  industry subject matter expert engaging with senior business decision makers to identify, generate, and nurture transformational opportunities. You will go deep with select customers to help them move beyond isolated pilots toward governed, scalable AI adoption that delivers enterprise outcomes such as profitable growth, improved operating leverage, faster and more trusted credit decisioning, stronger fraud and financial crime controls, better customer and banker experiences, operational resilience, and regulatory confidence. You will also develop Microsoft’s frontier banking practice through thought leadership, targeted customer engagements, and strategic planning with Microsoft’s account teams and industry leadership.  A defining element of Microsoft’s Frontier Company strategy is Forward Deployed Engineering (FDE)—multidisciplinary, AI-accelerated engineering teams that embed with customers to co-build and productionize AI and agent solutions. As an Industry Advisor, you are a primary originator of FDE opportunities: you identify where embedded engineering can move a bank from AI ambition and isolated pilots to production-grade outcomes, and you partner closely with FDE teams and the account team to turn industry vision into deployed business value.

Planning and Engagement  Serves as the banking/ insurance industry subject matter expert in digital and AI transformation and account planning. Engages internal stakeholders on account planning and partner business planning, including key business leaders, global systems integrators, independent software vendors, solution partners, and Microsoft account teams. Reviews customer industry plans and lends credibility by aligning Microsoft capabilities to strategic banking priorities.  Brings a multi-year strategic industry perspective to digital and AI transformation. Provides thought leadership via focus on broad global industry trends to evangelize worldwide industry strategies and/or large ecosystem plays into local market and/or must-win accounts. Drives stakeholder mapping to identify and influence key stakeholders and decision makers in the customer business.