Solution Advisor Senior Specialist - SAP CX Commmerce

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.        What you'll do :   As the CX Solution Advisor (SA), you will be the go-to person for any CRM Sales or Service product questions within the sales team. You will leverage your deep expertise in the CRM domain to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

Provide deep solution-specific expertise to support new sales and adoption for key customers, Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP. Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions Evaluate account qualification criteria to determine further investment in pursuing opportunities Establish yourself as a thought leader within the account team and fine-tune account strategy Collaborate with the team in creating overall themes and competitive differentiation Conduct vigorous dry runs on strategic deals and customer engagements Transition engagement to implementation partner/ Services teams effectively Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

Professional experience with large software/IT organizations, preferably in a solution-specific segment of CRM (prior knowledge of SAP Sales & Service Cloud V1 or V2 or any other similar software exposure is beneficial).

SAP or equivalent product experience and/or 5-7 years of relevant solutions/Lines of Business experience Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment Viewed as a solutions/Lines of Business expert with a track record of success Focus on creating compelling storylines and themes for customer interactions Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions Passion and energy in all customer interactions

Customer Advocate: Collaborate to complement solution expertise and support customers Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value

Skills you’ll use:   Professional Skills • Business Acumen • Customer Orientation • Establishing Trust • Influencing Skills • Effective Communication   Tech Industry & SAP General Skills • Artificial Intelligence • Software as a Service (SaaS) • CRM – Sales and Service • Technology Innovation • Integration and Analytics • SAP Sales and Distribution Process   Role Specific Skills • Competitive Positioning • Customer Value Proposition • Storytelling • Demonstration Skills • Overcoming Objections • Technology Solution Adoption • Client Needs Assessment • Cloud Strategy • Demand Generation   #BSO2X  #SAPCXSuiteCareers         Bring out your best SAP innovations help more than four hundred thousand customers worldwide