Staff DevOps Engineer, Salesforce



 We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 Job Description Summary: The Staff DevOps Engineer will serve as the organization's subject matter expert for Salesforce DevOps, leading the strategic direction, operational support, and continuous optimization of our deployment pipelines, release processes, and development workflows. This individual will work independently, partner closely with software engineering, quality assurance, architecture, product, Salesforce administration, and business teams, and ensure the delivery of reliable, scalable, and secure solutions across a complex multi-org Salesforce environment. Success in this role requires deep technical expertise, strong ownership, exceptional accountability, and a proactive mindset focused on driving efficiency, reducing risk, improving release velocity, and advancing DevOps maturity across the enterprise. Expectations in this Staff level role include strong troubleshooting, analytical, communication, and organizational skills, proven ability to work independently with minimal supervision while managing multiple priorities and demonstrated history of ownership, accountability, and reliable execution of critical operational responsibilities.

Serve as the primary owner and technical authority for Salesforce DevOps practices, processes, tools, and release management activities. Administer, configure, maintain, and optimize Copado as the enterprise DevOps platform supporting Salesforce development and deployment activities. Design, implement, and continuously improve CI/CD pipelines supporting Salesforce Health Cloud, Service Cloud, Experience Cloud, Commerce Cloud, and related platform integrations. Manage and support complex deployment workflows across multiple Salesforce organizations, environments, and release streams. Define and implement release governance, deployment standards, branching strategies, code promotion processes, and DevOps best practices. Partner with development teams to ensure consistent adoption of SDLC processes and release management standards. Lead Salesforce DevOps governance by partnering with Salesforce Administrators and technical teams to mature source control adoption, deployment automation, environment management, change management, and release processes across the Salesforce ecosystem. Support daily operational requests related to deployments, environment management, source control, release planning, and production support activities. Develop and execute a long-term roadmap for Salesforce DevOps maturity, automation, platform stability, and operational excellence. Drive continuous improvement initiatives that increase deployment reliability, reduce manual effort, and improve developer productivity. Support source code management and repository administration utilizing Azure DevOps and related tools. Collaborate with software engineering, architecture, QA, infrastructure, security, and business stakeholders to align DevOps capabilities with organizational objectives. Establish and maintain environment management strategies, release schedules, deployment runbooks, and operational procedures. Monitor deployment performance, platform health, release quality, and DevOps metrics to identify opportunities for improvement. Troubleshoot and resolve deployment issues, environment conflicts, source control challenges, and pipeline failures. Evaluate new technologies, tools, and platform capabilities that can improve software delivery performance and operational effectiveness. Provide technical leadership,