Business Support PMO Specialist

Business Support PMO Specialist   Location: Wrocław - 2 days in office / 3 days remote   Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.   The opportunity   We are looking for English-speaking candidates technically skilled to support our operational excellence agenda by combining strong project coordination capabilities with hands‑on expertise across key digital tools (Excel, Power Automate/Power BI). This role is ideal for someone who enjoys improving processes, driving automation, creating clarity in complex environments, and collaborating with multiple stakeholders to deliver sustainable, high‑quality outcomes.   Your key responsibilities   Lead Project/Program Coordination & Governance:

Act as the coordinator between multiple stakeholders, ensuring alignment, clarity and timely delivery across all assigned initiatives Develop and maintain clear, structured, and regularly updated project reporting to support decision‑making and ensure transparency Coordinate internal initiatives such as workshops, trainings, Town Halls and team events Drive operational excellence in planning and execution of internal activities Ensure smooth logistics, communication and stakeholder alignment for events and initiatives Drive Automation & Operational Excellence

Build and maintain robust Excel‑based or Power BI‑based reporting solutions, ensuring data accuracy, quality and reliability Conduct regular data validation, perform structured quality checks and identify areas requiring correction or optimization Support budget tracking, cost monitoring and financial reporting for programs and initiatives Ensure proper allocation of costs, engagement codes and compliance with internal financial processes Collaborate with Finance and leadership on forecasting and budget optimization Standardize ways of working, templates and reporting approaches Promote knowledge sharing and best practices across teams

Work closely with cross‑functional teams to ensure alignment on priorities, timelines and expectations Facilitate information flow and maintain strong working relationships with internal stakeholders at various levels of the organization

Skills and attributes for success Hard skills:

Excel – expert level: data tools, pivot tables, data structuring, quality checks Technical support mindset: structured escalation, incident follow‑up, efficient coordination toward resolution Power BI – advanced/expert: strong capability to build, maintain and troubleshoot dashboards would be an asset Power Automate: understanding, maintenance, troubleshooting, impact assessment, would be an asset

Strong organization and prioritization skills (urgent vs. important, long‑term view) Excellent communication: active listening, structured thinking, ability to synthesize and explain clearly Team collaboration: transparency, coordination, cross‑team cooperation Strong client‑service mindset: credibility, integrity, reliability, quality of delivery Proactive approach: anticipation, continuous improvement, ability to take ownership

To qualify for the role, you must have

Fluency in English and Polish Experience in a role combining tool support, reporting, coordination, and continuous improvement Proven ability to work in multi‑stakeholder environments and drive topics to completion Ability to create high‑quality materials (presentations, reports) and deliver training sessions Capacity to work under time pressure while maintaining high quality and service standards

Ideally, you’ll also have

Ability to prioritize workload and deliver outputs within deadlines Knowledge of process optimization or operational excellence frameworks Strong communication and partnering skills