Product Support Engineer- Building Services

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane®  and  Thermo King ,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home.  We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.     This is an on-site position, and the office location will be determined based on workspace availability.  Final location will be determined during the recruiting process. This Product Support Engineer- Building Services role provides in-depth technical and strategic sales support for Trane’s industry-leading chiller portfolio, executes marketing communication that promotes sustainability, efficiency, and reliability in HVAC systems, and advises how products and services can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels.

Provide technical and marketing/sales support to the service sales field organization through phone/email support, direct customer interaction, special product selection/pricing/quotation activity, new product development, marketing content, and customer factory visits. Travel to sales offices, corporate events, and customer sites in support of Trane Service, including formal presentations, sales discussions, and supporting tradeshows. Establish product lines’ “selling story.” Ensure that the service sales support department, appropriate business unit functional areas, and field sales force are familiar with the “selling story.” Understanding competitors' products and strategies and effectively communicate this information with the field, department, and other functional areas. Participate in creative thinking, team decision-making and problem solving with cross-functional teams Price projects and assist in bid strategies. Provide marketing/technical/systems/applications support to peers, the sales field organization and external customers. Participate/lead in projects that relate to new product development, developing marketing/promotional/technical content, and improving sales tools Support a professional field and customer focused environment, with measurements in place to track performance and improve the process. Assist the service sales field organization with configuring equipment and developing software requirements that improve the software’s capabilities. Train new service sales engineers that participate in the Trane Graduate Training Program What you will bring: Bachelor's degree in engineering or relevant industry work experience is required. 2+ years of engineering related work experience is preferred. Excellent oral and written communication skills required. Ability to travel independently up to 10% of the time required. Essential Skills or Knowledge : Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to communicate effectively with field (customers, estimators and account managers) and internal customers. Aggressive, success-oriented, self-starter and able to manage time and priorities in order to meet specific goals and objectives. Highly developed and demonstrated interpersonal and communication skills and team-player skills required. PC and end user computer use (Excel, Word, Power Point, Cloud-based Selection Software). Annual Base Salary Range or Hourly Base Pay Range: $75,700.00 -