L&D Process Manager with German or French

L&D Process Manager with German or French   Location: Katowice - 2 days in office / 3 days remote   Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.   The opportunity   We’re growing our Business Transformation Delivery practice and are looking for experienced Managers who blend project management discipline with human-centered change expertise to help organizations successfully deliver complex, large-scale transformation programs. Our work sits at the intersection of strategy and execution — supporting clients through technology-enabled change, operating model evolution, process transformation, and workforce enablement. You will play a key role in turning transformation ambition into tangible results, working in international environments and cross-functional teams to ensure that change is not only well-designed, but effectively delivered, adopted, and sustained. We are seeking an experienced  L&D Process Manager  with a strong project management background to lead learning and capability transformation initiatives. You will help clients modernize their Learning & Development ecosystems — from strategy and governance to processes, technology, and learner experience — while ensuring structured delivery and measurable impact.   Your key responsibilities

Lead  L&D transformation projects or workstreams  end-to-end (planning, scope, RAID, budget, quality). Design and optimize  end-to-end L&D processes  (needs analysis, curriculum governance, delivery, evaluation). Support implementation and adoption of  learning platforms  (LMS, LXP, skills platforms). Develop  learning operating models , including roles, vendor governance, and service delivery structures. Define and track  learning effectiveness and adoption KPIs . Facilitate workshops to align  learning strategies with workforce and skills priorities . Apply  process improvement methods  to streamline L&D operations. Design training concepts and create learning content  (e.g., learning journeys, facilitator guides, participant materials, digital learning assets) tailored to client needs. Deliver training sessions and workshops  (virtual and in-person) for client audiences, including managers and employees.

To qualify for the role, you must have

8–10 years of professional experience , including strong exposure to  L&D / capability development transformations . Solid  project management experience  in complex, cross-functional initiatives. Practical knowledge of  learning processes, governance, and operating models . Experience with  learning technologies  (LMS, LXP, digital learning ecosystems). Hands-on experience in  designing learning content  and/or  delivering training programs  for professional audiences. Ability to connect learning initiatives with  skills, workforce planning, and business strategy . Strong facilitation and stakeholder management skills. Fluent English (C1+) and German or French

You’ll stand out if you

Use  AI tools  to design learning concepts, generate draft training materials, or personalize learning paths. Create  engaging PowerPoint-based training materials  with strong storytelling and visual structure. Apply AI to summarize learner feedback and improve learning content iteratively.

What we offer   EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and