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Wholesale Digital Client Engagement Consultant

Truist Financial

McDonough, GAMid
Sign in to applyVerified 2h ago
Location
McDonough, GA
Work model
On-Site
Level
Mid
Posted
1d ago

About this role

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Leads cross functional teams while partnering with Product Management, Sales, Lines of Business, Risks, and other key partners to developt and deployt effective commercialization and change/readiness strategies. Leads the development of the launch strategy, creates forums and produces deliverables to promote the function and positioning of the new products, capabilties, and processes. Assesses client and teammate markets impacted, and then leads efforts to effectively introduce the changes to maximize adoption and project return on investment Ensures programs are executed with well-defined end-to-end go to market plans and adherence to Enterprise and Wholesale Payments methodologies Communicates and presents readiness status updates to senior leaders, risk partners, and cross line of business stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   1.    Comply with Enterprise Change Frameworks and Enhance Product Commercialization methodology, approach and toolkit 2.    Design, develop and deliver training strategy and content 3.    Facilitate working sessions with cross-functional stakeholders to design comprehensive readiness plans 4.    Gain an understanding of products, new features, and capabilities. 5.    Partner with Product Managers and key stakeholders to document value proposition with emphasis on client impact. 6.    Develop stakeholder and client analyses that identify change impacts and guide development of the launch approach 7.    Utilize the outcome of the impact assessments to develop an end-to-end Launch Plan by coordinating with owners of each launch plan component (i.e., Go-to- Market Readiness Plan includes key components such as Rollout Approach; Communication; Content or Information Guides; Training; Onboarding Processes and Procedures; Customer Support Model; Pricing and Billing Framework; Migration Plan; and Client Feedback Mechanism etc.,).  8.    Develop and maintain the Commercialization or Launch plan project plan and timeline (drive execution) 9.    Develop the messaging framework and communication plan for each launch to reach different audiences based on stakeholder assessment. 10.    Produce and update initiative dashboards and readiness deliverables. 11.    Identify, report, and facilitate the mitigation or resolution of risks and issues. 12.    Create internal teammate talking points (primarily targeted for Sales teammates) 13.    Update external and internal sites with relevant product, new feature, or capability Information. 14.    Manage, influence, and collaborate with matrixed teams to provide information required to fulfill responsibilities described above (guides and mentors assigned junior analysts) QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.    Bachelor's degree in related field or an equivalent

Wholesale Digital Client Engagement Consultant at Truist Financial — McDonough, GA | Yoinka