Return to Work Team Manager

Are you an experienced leader within Workers’ Compensation who is passionate about supporting injured workers and driving positive return-to-work outcomes? We are seeking an experienced and motivated Return to Work Team Manager (0 – 70 weeks) to lead a team of case managers supporting injured people recovery and return to work.   In this role, you will provide leadership, coaching and operational support while ensuring high-quality, timely and customer-focused outcomes for injured workers, employers and key stakeholders.

As the Return to Work Team Manager, you will be responsible for leading and developing a high-performing team while supporting the delivery of effective and sustainable return-to-work outcomes.    You will work closely with internal teams, employers, healthcare providers and other stakeholders to ensure return-to-work strategies are practical, timely and aligned with legislative, regulatory and client requirements.

Lead, coach and develop a team of Return to Work Specialists  Drive team performance and support the achievement of operational and service delivery targets  Provide technical guidance and support on complex return-to-work matters  Monitor workloads, quality, performance and customer outcomes  Support team members through regular coaching, feedback and performance conversations  Build strong relationships with employers, injured workers, healthcare providers and internal stakeholders  Identify opportunities to improve processes, service delivery and return-to-work outcomes  Ensure compliance with relevant Workers’ Compensation legislation, policies and procedures  Manage escalations and support the resolution of complex or sensitive matters  Foster a positive, collaborative and high-performing team culture    About You   To be successful in this role, you will bring:  Previous leadership or people management experience within Workers’ Compensation, injury management, rehabilitation or a related environment  Strong knowledge of return to work principles and injury management practices  Experience supporting complex claims or return-to-work matters  Demonstrated ability to coach, develop and motivate team members  Strong stakeholder management and communication skills  A proactive and solutions-focused approach  The ability to manage competing priorities in a fast-paced environment  A strong commitment to delivering positive outcomes for injured workers and employers    About us   DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.    Our culture and benefits   DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC     As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.      How to apply & our commitment to you in return   If you would like to be part of a culture that drives innovation, delivers results, rewards performance and