Public Disclosure Officer - (CPRA)

The City of Seattle is seeking candidates for our Citywide Public Records Act Program (CPRA), Public Disclosure Officer with Seattle Information Technology (IT).

The Citywide Public Records Act Program Public Disclosure Officer performs a wide range of duties that support accurate and timely responses to public disclosure requests fulfilled by city departments in compliance with the Washington State Public Records Act, or PRA (RCW 42.56)

The City of Seattle believes in the diversity of our people, ideas, and experiences and is committed to building an inclusive culture that is representative of the community we serve. Seattle Information Technology (IT) plays a crucial role in enabling smart, equitable, and responsive services for City employees, Seattle residents, and local businesses. We work to unleash our people and community through technology solutions, infrastructure, and well-executed projects that are secure and resilient. We invest in open access to City information, privacy and responsible technology use, digital access, collaboration, customer service, and strategic planning. We are a leader in local government progress towards responsible AI adoption. These are Seattle’s values in action.

The Citywide Public Records Act Program Public Disclosure Officer provides guidance and technical expertise to support public disclosure officers (PDOs) across all city departments. The role develops and maintains public disclosure resources, delivers training and consultation for departmental PDOs, and helps standardize practices citywide. It also administers core disclosure systems such as Nuix, Microsoft eDiscovery, and GovQA, and provides advanced technical support and troubleshooting.

In this role you will:• Develop and maintain written resources outlining City public disclosure procedures and best practices.

• Create and update communication templates for request responses, clarifications, and third-party notifications.

• Host weekly office hours to support PDOs, answer questions, troubleshoot software issues, and build cross-department expertise.

• Coordinate multi-department responses to complex or citywide public disclosure requests.

• Monitor GovQA for five-day compliance, issue required acknowledgments when needed and provide coverage during PDO absences.

• Contribute to CPRA-led monthly meetings to provide updates on legal developments, procedural changes, and disclosure trends across the City.

• Update technical documentation and training materials, including software guides and video content.

• Administer disclosure-related software platforms (Nuix, Microsoft eDiscovery, GovQA), including configuration, user permissions, and case-lifecycle management.

• Conduct or advise on complex electronic searches in Microsoft eDiscovery to support departmental records retrieval.

• Provide Nuix training, support, and troubleshooting, including guidance on search strategies, case management, and optimal use of Nuix tools.

• Collaborate with vendors and Information Technology staff to test new features, troubleshoot issues, and develop improvements, automation, and standardized procedures.

• Evaluate platform functionality and contribute to the development of consistent, efficient workflows used across all departments.

Your effectiveness in this role will depend on your ability to:

• Work efficiently both independently and in a collaborative environment.

• Prioritize effectively and manage a high volume of tasks and projects with shifting deadlines