Primary Care and Site Administrator I - Acton Medical Associates

Explore opportunities with Acton Medical Associates, part of the Optum family of businesses. Acton Medical Associates provides exceptional primary care for adult and pediatric patients. Our team of dedicated physicians and skilled professionals deliver personalized, top-notch support to every patient. With a focus on integrity and trust, we foster a care experience that brings confidence to patients and their families. Through our collaborative environment and commitment to clinical excellence , you'll have the opportunity to make a meaningful impact while growing your career. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together. Accountable for safety, security, space assignment/utilization and communication within assigned site. Serves as the principal financial and operational manager for primary care within defined locations which will generally include Internal Medicine and Pediatrics. Collaborates regularly with primary care clinical leadership and supervises primary care staff to ensure that site operations appropriately support high quality delivery of patient care. Ensures specific service line priorities are met and that standard work is implemented as directed by central leadership. Represents the organization in local community. The Primary Care and Site Administrator I partners with 1-2 Chiefs and has a smaller number of service lines and primary care staff than a Site Administrator II. This position may directly supervise all primary care staff.

Site Operations Address patient complaints and safety events of an administrative or operational nature Creates community. Leads Supervisor/Management meetings for building. Rounds daily within site as whole, checks in with all staff and clinicians. Supports/backs up other leaders in the building including clinical nurse managers and supervisors Site communication for building wide concerns- e.g. weather closing, emergency management etc. Space planning and allocation at site. Ensures all services at a site are level loaded. Works collaboratively with Real Estate team on problem solving across service lines. Manages communication around all in-coming and out-going providers, specialties, and programs Oversees DPH compliance and safety issues Manages community relations and reports on local health care market Works collaboratively with leaders in other departments. Acts as an on-site presence to support regional and central leaders of these departments Implements site orientation for all providers and staff at assigned site(s) Primary Care Service Line Operations Manages and organizes primary care site leadership team agendas and meetings Communicates and ensures progress is made on achieving service line priorities Understand all workflows and standard work in primary care specialties Responsible for cascading central communication to primary care providers and staff Leads and participates in service line and specialty specific committees Accountable for specialty performance and active problem solver for when issues arise Financial Performance and Key Performance Indicators Owns and manages budget process for primary care service line and site operations For Primary Care, tracks encounters by provider by week and month, comfortable speaking to minimum expectations and reinforcing those expectations, able to support clinicians and problem solve around those who aren't at expectations Works with clinical leadership to monitor and improve access for both existing and new patients. Tracks opening and closing of panels Manages variance reporting for assigned budgets Manages IT/clinical equipment replacement including capital equipment requests Key indicators of Primary Care performance. Analyze and inform leadership on key indicators. Maintains dashboard of key indicators. Ensures MDI boards are used to align on and move priorities Monitors and understands key performance indicators of