Workplace Solutions - EPM/Shareplan Team Manager

The Manager is responsible for leading multiple operational teams, ensuring high standards of customer and employee satisfaction, and delivering operational tasks in line with business priorities, legal requirements, compliance obligations, and client expectations. This role contributes to overall strategy, drives continuous improvement, supports product and systems development, and promotes a collaborative, high-performing team culture. Key Responsibilities Leadership and People Management • Lead, manage, and support multiple operational teams effectively, ensuring team members understand priorities, responsibilities, and expected deliverables. • Take responsibility and accountability for customer satisfaction, employee satisfaction, and the successful completion of operational tasks. • Identify team training needs, coordinate appropriate training activities, and monitor progress to ensure continuous development. • Develop, coach, and support Team Leads, including succession planning