UX Product Research Manager

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UX Product Research Manager

3181

Remote

Altria Client Services

Together We Innovate. Together We Change.

Join us to help transform how innovation comes to life.  Looking for an opportunity to plan and execute research and synthesize insights from various sources, including customer feedback, competitor product analysis, market studies, and observational research?  Come join our team.   This role can be located in Richmond, VA or we are open to remote work arrangements .   We are seeking a UX Product Research Manager who will play a key role within Growth to elevate Altria’s ability to put the consumer at the center of all innovation with the purpose of delivering Altria’s goal to create a smoke-free future. Amongst their multi-functional Pod partners, the UX Product Research team must become true experts in the consumer, their habits, needs and compensating behaviors with today’s Nicotine solutions to envision, develop and deliver winning product experiences that delight smokers and other nicotine users with safer alternatives to fuel long-term sustainable growth.    What You Will Be Doing:

•Contribute to opportunity identification: Partner with Consumer Insights to monitor trends, develop technical insights, and translate consumer and shopper learnings into actionable inputs for innovation. •Design and lead consumer research: Develop and execute qualitative and quantitative research (e.g., surveys, focus groups, concept and usage testing) to evaluate products and concepts, using advanced sensory methodologies and analytics to generate actionable insights. •Advance research innovation: Serve as a subject matter resource on emerging UX research methods, including the application of AI and synthetic consumer