Senior Engineering Manager, Software Engineering

The Developer Experience (DevEx) Delivery Engineering team builds and operates Zillow's software delivery platform. This is the paved road from commit to production that every Zillow Group engineer relies on to build, test, deploy, and ship. The platform supports org-wide delivery infrastructure at meaningful scale: CI/CD, runners, GitLab, Artifactory, Progressive Delivery, mobile build and release, and legacy migration programs. We are shifting from hands-on infrastructure operations toward secure, compliant, AI-first paved paths that improve reliability, release safety, and developer productivity. We are standing up a new India-based team to expand capacity, enable follow-the-sun coverage, and take first-class ownership of high-impact platform initiatives. As one of the founding members, you'll help shape a brand-new engineering site while working on infrastructure that multiplies the productivity of the entire engineering organization. What the team works on GitLab (including GitLab Dedicated and Duo): operate the central source-control and CI/CD platform and enable secure, AI-assisted SDLC workflows. CI/CD runners: modernize Linux, macOS, iOS, and Android runner fleets improving isolation, queueing, and cost attribution. Progressive Delivery: scale canary, health-gated, rollback-aware deployment patterns. Artifactory and supply chain: operate a Tier-0 artifact platform and improve upgrade, backup, retention, and lifecycle practices. Migration and modernization: retire legacy CI/CD (Concrete) using dashboards, partner engagement, and agentic migration. Mobile build/release and Mobile DevOps: sustain a high release cadence while modernizing build tooling. Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role As the Engineering Manager for the new India-based Delivery Engineering team, you'll build and lead a founding, general-purpose platform team responsible for high-impact work across CI/CD and build infrastructure, Progressive Delivery, migration and deprecation programs, GitLab/Artifactory operations, and mobile release/build tooling. You'll own hiring, people management, performance, and career development while bringing enough technical depth to earn credibility, engage in design reviews, and represent India-owned areas in engineering leadership forums. This is a founding leadership role: the standards you set and the first engineers you hire will define the long-term success of Delivery Engineering in India.

Build and grow a high-impact founding team that owns platform, Progressive Delivery, migration, and mobile-release work as first-class contributors. Establish a follow-the-sun operating model with defined overlap, handoff practices, async-first documentation, and a phased India on-call rotation. Hire a senior founding team and set and hold a high hiring bar. Partner with US area leads and the TPM to allocate capacity, limit work in progress, reduce context switching, and drive predictable delivery. Raise the bar on operational excellence: on-call practices, incident response, post-incident reviews, SLOs, runbooks, and toil reduction. Champion AI-first delivery across the SDLC, including agentic migration, AI code review, rollout analysis, and platform operations. Create a healthy engineering culture across time zones with clear goals, feedback, performance management, development plans, and technical-leadership growth. This role has been categorized as an Office position. “Office” employees