Analytics Manager, Product BI

We are seeking a talented Business Intelligence Engineer to join our EC2 + Networking Product BI team. You will own end-to-end analytics for one or more Compute service areas — building and monitoring ETL pipelines, delivering executive reports, creating metrics and callouts on service performance, and producing deep-dive analyses that shape product roadmaps for services used by millions of AWS customers worldwide. Key job responsibilities • ETL Monitoring & Pipeline Operations: Own the reliability and timeliness of 200+ data pipelines serving executive-facing reports. Today, the team uses automated alarms for real-time monitoring and AI-powered agents that self-heal failures and triage tasks — you will maintain and extend this system using Redshift, orchestration frameworks, and AWS data services. • Report Delivery & Business Reviews: Own and operate Weekly/Daily Business Review (WBR/DBR) reporting for EC2 services, ensuring accurate, timely delivery to CEO/S-Team and VP-level stakeholders. Today, report generation, validation, and delivery are automated via LLMs — you will operate and improve these workflows. • Callout Generation: Generate callouts on service performance — identifying week-over-week trends, anomalies, and key drivers to surface in executive reviews. Today, callout generation across all 9 services is LLM-automated — you will own the quality bar and continuously improve prompt and pipeline accuracy. • Data Ingestion & Metric Creation: Ingest new data sources and build metrics that track business health (usage, capacity, adoption, customer growth). Today, the team maintains scalable ETL pipelines in Redshift with workflow orchestration — you will ensure metrics remain sustainable, reproducible, and available on demand. • Analysis & Deep Dives: Conduct deep-dive analyses for Product Managers, Sales, and Finance teams. Today, the team uses a proprietary analytics platform with governed SOPs, stored context, and pre-built queries — enabling any stakeholder to deep-dive with technical depth and reproducibility. You will author and maintain these SOPs and analyses. • Dashboard Development: Design, build, and maintain interactive dashboards (QuickSight, Weave) covering product trends, customer growth, instance utilization, and feature adoption. Today, dashboards serve 100+ Product Managers across 11 engagement areas — you will own dashboards for your service areas and improve self-serve capabilities. • Stakeholder Partnership: Work closely with Product Managers, service finance teams, and cross-functional partners to translate business questions into data products and present findings to senior leaders. Today, the team partners across EC2, Networking, and Compute product families — you will be the primary analytics point of contact for your assigned service areas.

We are the EC2 + Networking Product BI team within AWS Analytics & Engineering (AAE). We serve as the data and analytics partner for Amazon Elastic Compute Cloud (EC2), Networking Services, and adjacent Compute product families — supporting 100+ Product Managers across 11 engagement areas. Our core work includes: • ETL Pipeline Monitoring & Operations: We build and operate 200+ data pipelines that ingest, transform, and serve petabyte-scale datasets across EC2, Networking, and Compute services. Reliability and timeliness are critical — our reports feed directly into CEO/S-Team weekly reviews. We use automated alarms for real-time pipeline monitoring and AI-powered agents to self-heal failures and triage tasks, minimizing manual intervention at this scale. • Report Delivery & Callout Generation: We deliver Weekly and Daily Business Review (WBR/DBR) reports across 9 Compute services (EC2 Core, Gen AI, EBS, Bedrock, SageMaker, ECS, EKS, ECR, Lambda), generating callouts on service performance that inform executive decision-making. Report generation, validation, and callout generation are all done via LLMs