Facility Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

A multi-disciplinary Facilities Management role responsible for the delivery of contracted services within our clients The Facilities Manager will be responsible for delivering an expectational client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.

Day-to-day site management activities including site functionality, escalation management, asset management, planning and Client satisfaction Managing Building Management Systems, creating and managing Preventative Planned Maintenance schedules, using and monitoring relevant task systems, Environmental Health and Safety and Quality Compliance, etc. as required Collecting and monitoring the Operation and Maintenance Manual, warranties, Asset and Life Cycle Registers, and whatever else is required to ensure maintenance is delivered at the required times Ensuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating procedures Managing budget and spend ensuring alignment with JLL and Client policies and procedure, including creating Purchase Orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements Management of facilities vendors to deliver site operations including, maintenance schedules, asset management, office supplies, coordinating contracts and finance administration.  Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits Responding to all facilities projects, fit outs and crisis management activities on site Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best Client experience Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times Conducting risk assessments and following safety protocols Managing and reviewing health and safety documentation to ensure compliance and safety on site Managing the Facilities team (if applicable), managing team’s objectives, goals and growth Supervising and monitoring team’s day to day work The main business language spoken in our offices is English. Knowledge of English and the local language is essential. On occasion you may be required to travel.

You have 3-5 years’ direct facilities Management experience delivering combined hard and soft services You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance You have experience managing a team/ people management skills You have knowledge of in-country requirements related to building regulations, H&S,